Privacy policy

n accordance with the requirements of the GDPR (General Data Protection Regulation), Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, and other applicable data protection legislation, this privacy policy explains for what purpose, how and what types of personal data are collected, processed, shared and protected via the website.

Who we are

The address of our website:

The controller of personal data, i.e. the entity responsible for the processing and use of personal data, is the owner of this website, namely the firm: Z.R.U.H WITT-POMP SERWIS POMP WODNYCH WITTKE BERNARD REGON: 530686790, NIP: 754-181-60-53 Address: ul. Sadowa 1 , 45-940 Opole Telephone: (+48) 77 457 3561 Email:

What personal data we collect and why we collect them

We collect and use your personal data in order to:

  • ensure the functioning of the website (cookies / integration of external content and services / comments)
  • handle contact forms and correspondence with you
  • process your purchases in the online shop

Functioning of the website

Cookie files

Our website uses cookies. Cookies are text files stored in your internet browser or by your internet browser in the operating system of your computer. You have full control over the use of cookies. You can disable or restrict the transmission of cookies by changing your browser settings. You can delete cookies that have already been placed at any time.

The purpose of using cookies is to make the website more user-friendly. For example, they are used for integration with Google Maps, to remember items in your shopping basket, or – if you have a user account – to remember your login information and your language preferences. If cookies are deactivated, some functions of the website may not be available.

When visiting the website for the first time, you are informed of the use of cookies by a banner that also includes a reference to this Privacy Policy and a button where you can accept their use on this website.

Embedded content from other websites

User data collected by our cookies are not used to generate user profiles, but solely for the purpose of improving the quality of our website and its content. But we do use embedded content and third-party services (Google Maps, Google Analytics, Google Adwords) on this website, for example to display a map of how to get to WITT-POMP, as well as to analyse user traffic and improve the website. We also use software and plug-ins in the website administrator panel (WordPress), for example to protect the website from spam and hacking.

Such external content and services may collect information about you, use their own cookies, attach additional external tracking systems and monitor your interactions with the embedded material, especially if you have an account and are logged in to that website. In such a case, you are subject to the privacy policy published by the external content provider.

Google privacy policy
WordFence privacy policy
Automattic privacy policy


On some pages on our website, you can leave a comment. We then collect the data visible in the comment form, such as the visitor’s IP address and their browser signature as an aid to spam detection (Akismet service).

An anonymised string of characters created from your email address (a so-called hash) can be sent to the Gravatar service to check if you are using it. When you approve a comment, your profile picture is publicly visible in the context of your comment.

If you leave a comment, its content and metadata will be stored indefinitely. This allows us to recognise and approve subsequent comments automatically, without sending them for moderation each time.

Contact forms and correspondence

We use contact forms on our website. By means of a contact form, we process the following data:

  • forename and surname / business name
  • return email address and/or telephone number

These are used once to generate an email message and send it to us. These data, as well as the message itself, are not stored on the website – they go to the firm’s password-protected email inbox and are only accessible to WITT-POMP employees, who, based on them, can provide you with the information you are looking for by email and/or call you back. Emails are stored indefinitely.

Shopping in our online shop

In order to make purchases in our online shop, we collect the following personal data:

  • forename and surname – to identify the customer
  • delivery address – to ship ordered products
  • telephone number – to confirm placed orders, obtain or provide additional information,
  • email address – to send electronic documentation of your purchase (e.g. order confirmation and dispatch of the parcel, sales invoice, etc.) and communication regarding the processing of placed orders,
  • NIP and business name – optional – to issue an invoice,

These data are recorded in the online shop’s system and stored for the time necessary to handle transactions, delivery, billing, as well as to handle complaints, warranty and statutory liability for defects. If you create a user account on our website, your transaction data and purchase history will be stored until you decide to delete them.

With whom we share data

It is simple. With no outsiders. We do not sell or share your personal data with other entities, companies, marketing agencies or external contractors of WITT-POMP without your express consent, except in the following circumstances:

  • We may make your contact details available to a company providing postal, courier and transport services for the purpose of delivery of goods purchased in the online shop.
  • We may share your contact details with a device manufacturer in the event of warranty services.
  • We entrust your data to the company providing hosting services for our website, email system and online shop. The controllers of the hosting company do not have access to your data, but they store, process and secure them on their servers.

In the aforementioned circumstances, the entities to which we entrust your data for processing on behalf of our firm do so on the basis of a personal data entrustment agreement and exclusively for the purposes, scope and objectives indicated in such an agreement. Without them, the provision of certain services and the processing of your orders in the online shop would be impossible.

We are also obliged to make your data available to competent public law entities, i.e. institutions and authorities empowered by generally applicable legal regulations (e.g. transaction data for VAT settlements) and for administrative and security reasons (e.g. handling of complaints, claims, arbitration, determination and investigation of claims, cases conducted by the police and courts).

What rights you have with regard to your data

In accordance with the provisions of the GDPR, you have the right to:

  • access your personal data
  • correct, complete, update and rectify your data
  • delete your data (right to be forgotten)
  • submit an objection and withdraw your prior consent to data processing

If you have a user account or have added comments on the WITT-POMP website, you may request a file with an exported set of your personal data remaining in our possession. You may also request that we delete all your data, including sent emails, purchase history and performed transactions.

You can contact the data protection officer by writing to the following email address:
or directly at our headquarters, at ul. Sadowa1, 45-940 Opole.

All enquiries, requests and complaints regarding the processing of personal data by our firm should be supplemented with the following information:

  • the data of the person submitting the request,
  • the event which is the reason for the request,
  • demands and the legal basis for such demands,
  • the expected manner of handling the matter.

Please note that data which we are obliged to retain for a certain period of time for administrative, legal or security reasons will only be deleted after this period has elapsed.

Additional information

How do we protect your data?

We are committed to maintaining the security and confidentiality of personal data entrusted to us. Our employees have been adequately trained in the processing of personal data and our firm, as Data Controller, has implemented appropriate safeguards as well as technical and organisational measures to ensure their protection. We have implemented data protection procedures and policies that are in line with the GDPR to ensure the lawfulness and integrity of the processing of your data, as well as the enforceability of any rights you have as a data subject. If necessary, we cooperate with the supervisory authority in the Republic of Poland, i.e. the President of the Personal Data Protection Authority.

The information you send to our website and online shop remains private and is protected from access by outsiders. Communication is encrypted using the SSL protocol and the identity of is certified by a security certificate.

The security of the data stored on the servers is ensured by the hosting provider, including strong password-protected access to the administration panel, FTP and SMTP authorisation, spam filters, a virus scanner and 24/7 supervision of the servers by administrators.

What automated decision-making and/or profiling we carry out using your data

We do not carry out any profiling activities using or based on your data.

What procedures we have in place in the event of a data privacy breach

You have the right to lodge a complaint with the President of the Personal Data Protection Authority if you find that the processing of your personal data violates the General Data Protection Regulation (GDPR).

Our firm, in the capacity of Data Controller, is also obliged to report any data privacy breach. If this is suspected, please contact us first so that we can respond as quickly as possible.

You can contact our Data Protection Officer:

  • by writing to the email address: ,
  • by telephone at (+48) 77 457 3561
  • directly at our headquarters, at ul. Sadowa1, 45-940 Opole.

Privacy policy

Updated on 2024-02-18T22:33:35+01:00, by tuzzo.